It is the policy of the University that issues concerning accommodation of students and applicants for student status in regard to participation in academic and other programs, activities and services of the University should be expeditiously resolved between the person requesting the accommodation and the University office representing the department, program or service. The ODS will work with students and departments to provide effective and satisfactory accommodations.

Unresolved requests for accommodations or complaints regarding alleged violations of requirements should be presented in writing to the appropriate university administrator* or the ADA Coordinator within 30 days after the individual becomes aware of the unresolved issue. The written request should provide the name and address of the individual filing the complaint and a brief description of the alleged violation and requested resolution.

In each case the university representative will investigate the complaint and render a decision within 30 days of receipt of the complaint, if possible. If the grievant is not satisfied with response, the grievant (within 30 days of notification) may appeal to the ADA Coordinator who will convene the ADA Council to review the complaint and make a recommendation to the President. The decision of the President will be communicated to the grievant and will be the final University administrative action on the grievance.

An individual has the right to file complaints of ADA violations with the Disability Rights Section, Civil Rights Division, U. S. Department of Justice, Post Office Box 66738, Washington, DC 20035-6738.