Welcome to the official troubleshooting guide for gaining internet access from the dorms using Louisiana Tech's broadband connection. This guide is designed to address the most common problems that students encounter. The links to the right provide solutions specific to the your operating system. If you do not know what operating system you have, you can usually find that information on the front of your computer's case or when you first turn on your computer.

Windows XP | Windows NT/2000 | Windows 98/Me | Macintosh 9/X