Coronavirus (COVID-19)

Work Resources

Finance

Routing of Travel Expense Accounts

The following temporary procedures are in place for the routing of Travel Expense Accounts processed during the COVID-19 outbreak/campus remote work operation:

  • The Department originating the travel expense reimbursement will generate a Travel Expense Account on the current  form.
  • The Travel Expense Account will be scanned with all required attachments and emailed to the appropriate/required signatures for each department and expenditure.
  • The email should be forwarded through all required approvers. All appropriate/required signatures will be emailed for each Travel Expense Account submitted. The intent is to have a single email with all approvals either scanned signature or email approval. The email will be retained by the Comptroller’s Office as documentation of approval.
  • Once all approvals are obtained, the Travel Expense Account will be emailed to Stephen Johnson (sjohnson@latech.edu) in the Comptroller’s Office for processing. Checks will be processed on Tuesday and Thursday, as is the current method.
  • All original documentation at the department level must be maintained and available for future audit.

As a reminder, the Office of State Travel has issued travel restrictions for all state agencies. The following restrictions apply to all university-sponsored travel:

  • Effective immediately and until further notice, all international travel is prohibited.
  • Out-of-State travel, whether by  ground transportation or air, must be approved in advance by the Commissioner of Administration and will be evaluated based on business necessity. Employees should not contact the Office of State Travel or the Commissioner of Administration. Out-of-state travel requests should be routed through the appropriate vice president or division head to the President. The Vice President for Finance will submit the requests approved by the President to the Office of State Travel for consideration.
  • In-state travel is strongly discouraged and should be denied unless it is essential and there are no other means of conducting business. 
  • These restrictions apply to new, as well as all previously approved travel requests. 

If you have any questions concerning the processing of your travel expenses or the current travel restrictions, please contact Stephen Johnson at sjohnson@latech.edu or 318-257-4325. 

Human Resources

Routing Procedures for Human Resources Documents

The following temporary procedures are in place for the routing of Appointment Request Forms (ARF) and Overload forms  processed during the COVID-19 outbreak/campus remote work operation:

  • The Department originating the ARF or overload request will generate the ARF or Overload  on the current  forms.
  • The form will be scanned and emailed to the appropriate/required signatures for each form. The email for the Budget Officer is zach@latech.edu.
  • The email should be forwarded through all required approvers. The intent is to have a single email with all approvals either scanned signature or email approval. The Office of Human Resources will retain the email as documentation of the approval.
  • Once all approvals are obtained, the ARF or overload form will be emailed to Ashley Jackson (jjackson@latech.edu) in Human Resources for processing. 

For any questions regarding the processing of Affirmative Action packets during this time, please contact the Office of Finance at 318-257-5222 or jcaskey@latech.edu.

Online training

Faculty Training Opportunities

Good morning.

As you just learned, we will be moving to alternative course delivery methods starting Monday, March 16.

The University has made it a priority to help faculty become more proficient in the use of Moodle, Zoom, and other alternative delivery methods.

With these temporary changes, we have the opportunity to be innovators. Our primary focus areas since the beginning of the novel coronavirus (COVID-19) pandemic have been ensuring our students, faculty, and staff stay healthy and safe and our students are able to achieve their educational goals.

There are many different ways to teach online:

  • Live streaming during the regular class time
  • Recorded lecture where students watch it before the scheduled class time and the class time is used to discuss the recorded lecture
  • Faculty member posts their presentation in Moodle (along with their notes) and lets students go through the presentation at their own pace

Our Infrastructure and Information Technology staff will be available for training – for both beginners and those who are more experienced – in the 10th floor training room of the library:

  • Friday – noon to 7 p.m.
  • Saturday – 10 a.m. to 5 p.m.
  • Sunday – noon to 5 p.m.
  • March 16-20 – 8 a.m. to 5 p.m.

In addition, we will offer training at the Academic Success Center in Bossier City from 9 a.m. to 8 p.m. next Monday through Thursday.

Complete this survey to let us know when you plan to attend training. We want to make sure to have enough resources available for our faculty members’ needs.

If you teach labs, studios, or other classes that will not translate to the online environment, please discuss with your department chairs or deans the opportunities to adjust the learning environment.

Instructional Technology Update 3/20/2020

Important Updates

  • Help Desk Availability
    • If you are in need of technical assistance, the help desk is currently available Monday through Friday, 8 AM – 5 PM. Rather than visit in person, we ask that you contact them via phone at 318-257-5300 or navigate to remote.latech.edu and submit an issue to receive remote support. The “quick links” section below may also help answer common questions related to online instruction.
  • Training Sessions
    • Live training sessions are no longer available from the CIT in Prescott Memorial Library. If you need technical assistance, please review the material in the “quick links” section below (which includes links to training videos), review documentation on the Keep Teaching page, or reach out to the Help Fesk at 318-257-5300.
  • Zoom
    • Cloud recordings seem to be processing much more reliably at this time, as Zoom adds additional resources to keep up with demand. We are continuing to monitor this situation.
  • Mediasite
    • The service seems to be responding more reliably at this time. Users may still experience slowdowns during times of peak demand.
    • Mediasite Desktop Recorder app for macOS Catalina is now available through the Apple App Store.
    • Regular maintenance has been scheduled for March 21, from 12:00am to 4:00am CST. Mediasite may not be available to faculty or students during that window.

Quick Links 

Instructional Technology Update - 3/18/2020

With our campus having undertaken the monumental step of moving to online instruction, it is our plan to start sending out e-mails on a regular basis to provide updates on the rapidly changing landscape of technology on campus. Our hope is that these e-mails will make you more aware of available tools to facilitate teaching online as well as provide you with strategies and supports to help.

Instructional Technology Training

Since announcing the move to online instruction last week, a large portion of faculty visited CIT to receive training from IT Staff on how to use Mediasite and Zoom. If you have not had a chance to attend this training, you are not out of luck. Recordings of the sessions are now available on CIT’s Keep Teaching website under available tools, along with other resources. For easy access, you can also follow these links:

We are also working on new training materials and how to guides, and hope to have more online in the coming days. In the meantime, the Help Desk is continuing to provide support from the CIT offices on the 10th floor. We would ask, however, that you check the website and call before coming in – particularly for issues related to using Mediasite or Zoom. With the move to essential personnel only, you should only come to the library if absolutely necessary.

Mediasite and Zoom Issues

Despite the value of Mediasite and Zoom for teaching, both have availability constraints at the moment that you should be aware of. Guidance on this will be sent to students soon.

  • Mediasite has scheduled regular maintenance for March 21, from 12:00am to 4:00am CST. Mediasite may not be available to faculty or students during that window.
  • It has been reported that Mediasite is sometimes slow during the afternoons. This is because that time corresponds to peak demand for the service. If you have issues accessing or experience timeouts, you should try at another time.
  • Zoom is currently experiencing processing delays for recorded videos. This seems to be improving; however, if you encounter additional issues you may prefer to save local recordings and share them using Google Drive.

Mediasite and Zoom Issues

To conclude, we have something exciting. Between moving classes online and being encouraged to practice social distancing, teaching can be frustrating and lonely right now. To help, the Center for Instructional Technology is joining with the College of Education’s HUB to facilitate “Friday Q&A Café”. If you are available, grab a cup of coffee (or other beverage of your choice) and join us for a round-table Zoom session where we will discuss challenges involved in moving to online teaching, strategies for overcoming them, and sharing ways we have overcome. For now, this is planned as a one-time event; however, if this meeting is well received it may become a regular occurrence. Zoom details are below.

In the meantime, everyone should congratulate themselves for the work that has been done to make our move to online work. From our IT staff deploying new technologies to support online teaching to faculty working furiously to learn those tools and adapt those courses, you are all a part of what makes Louisiana Tech great and you are why we will be better than ever when we emerge on the other side this crisis!

Zoom System Requirements

Minimum bandwidth is 600 kbps (up/down) and recommended is 1.5 Mbps (up/down). Check your Internet bandwidth using Speedtest.

Phone system

Call Forwarding

  1. Visit the website:  https://www.latech.edu/administration/administration-facilities/telecommunications/
  2. Follow the instructions in the video labeled “Call forward”
  3. Please note, if forwarding your calls to an outside number, enter 9 then the number.

Remote voicemail access

  1. Dial 318-257-2683
  2. Enter your mailbox I.D. followed by #. (This is your personal office phone extension.)
  3. Enter your voicemail passcode followed by #.
  4. You’re now in the voicemail system

Purchasing

Requisition routing

The following temporary procedures are in place for the routing of requisitions which are issued during the COVID-19 outbreak/campus remote work operation:

  • Requesting Department will generate a requisition on the current requisition form
  • Requisition will be scanned with all required attachments and emailed to the appropriate/required signatures for each department and purchase
  • The email should be forwarded through all required approvers.  All appropriate/required signatures will be emailed for each requisition submitted (no bulk approvals allowed).  The intent is to have a single email with all approvals either scanned signature or email approval.  This email will become part of the requisition/purchasing file.
  • Once all approvals are obtained, Purchasing will email the Comptroller for funds approval.  For requests that require a purchase order, orders will be generated and emailed to the vendors on Tuesdays and Thursdays by the Purchasing Department.
  • Fax Quotes will be received by Purchasing on Mondays and Wednesdays only.
  • All original documentation at the department level must be maintained and available for future audit.
  • The email address to send these requisitions to is purchasing@latech.edu
  • For requisitions that require Sponsored Projects approval, please email Reagan Silva at rsilva@latech.edu

Wireless Connectivity

Find Open Xfinity WiFi Hotspots

Xfinity WiFi hotspots LOCATED IN BUSINESSES AND OUTDOOR LOCATIONS are available to anyone who needs them for free during the COVID-19 national emergency, including non-Xfinity Internet subscribers. Visit Comcast to learn more.

How to Request Waiver of Late Fees and Overage Charges for AT&T

In response to the COVID-19 crisis, AT&T will waive:

  • Late payment fees for postpaid wireless, home phone or broadband residential customers
  • Domestic postpaid wireless plan overage charges for data, voice or text for residential postpaid wireless customers

The waiver applies to these fees or charges incurred between March 13 and May 13, 2020, due to economic hardship related to the coronavirus pandemic. 

Have your user ID and password ready, and click here to submit a waiver request. Allow one to two billing cycles to see the credit, if applicable.

Wireless Coverage Maps

The following maps show wireless coverage students can use to access the internet from home.

Updates