About

Telecommunications

The Telecommunications Department provides support to the University for traditional telephone services. Act 1097 of the 1997 Regular Session statutorily established the Office of Telecommunications Management within the State of Louisiana Division of Administration.  The Office of Telecommunications Management is responsible for competitive procurement of telecommunications systems and services for agencies of the State of Louisiana.  Louisiana Tech University has been granted delegated authority for station adds, moves, and deletes. The Telecommunications Department at Louisiana Tech University maintains sets and internal wiring for telephone and telephone related services. Requests for Adds, Moves, Deletions, and Changes should be made to 318.257.3525. 

Training videos

Overview
Personalize, setup, and customize your phone
How to make outgoing calls
Directory
Mute and hold
Three-way conference
Voicemail
Call forward
Busy lamp field
XML
More function
Check status
Ring tone
Live dialed
Hardware overview
End-user training and features
Redial and callers list
Hands-free mode
Transfer
Softkeys
Do not disturb
Shared call appearance
Call pull
Speed dial
Change and use password
Audio mode and headset
Change display
Speed dial edit